YOUR QUALITY RESOURCE TO PROSPERITY



Quality Resource having established reputation for its service quality, is a modern day contact center with a management of diverse professionals, who aim to achieve "Customer Service Excellence" for clients worldwide. Quality Resource is a premium Business Process Outsourcing firm. Our contact center is based on a business model that is geared towards providing high-quality services to the National & International clients through customer service excellence. Operating in Islamabad since year 2010, we presently provide quality outsourcing solutions to eminent conglomerates in Telecom Sector, along with a diverse client portfolio, worldwide – with expertise in Voice & Data.


WE ARE A HIGHLY 'CUSTOMER FOCUSED' SOLUTION PROVIDER


SERVED MULTIPLE CONGLOMERATES




Quality Resource Team maintains challenging KPIs & assures performance efficiency in Operations, making us a valued partner to our clients. This is helping many companies achieve a higher level of performance by transforming the way they handle their core business activity. Our reliable business processing solutions focus on high-end operational processes and help companies save major costs – while focusing on their prime functions.


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As a strategic partner, we believe that success comes through achievement of ‘shared goals’. Our business approach is to add value & provide quality outsourcing solutions to build long term business relations with partner companies – enabling a win-win business process.

100%

Excellent Service Level - Challenging KPIs - Perfect FCR - Unmatched Quality


  • 2008 - 2018100%

WE STAY ON TOP OF OUR INDUSTRY BY BEING THE EXPERTS OF CUSTOMER SERVICE & RETENTION

  • "Congratulations on heading the group of crosswords in SPH, We appreciate your emphasis on quality as well." 

    Tom Slone

    CEO
    Touchstone Communications
  • "Babs (Deeds) is telling me that you (Quality Resource) really stepped up last week. We really appreciate the "Top Quality" work." 

    - Tom Slone

    CEO
    Touchstone Communications
  • "It was good to be here at Quality Resource. The learning environment is pleasant."

    - Naveeda Mehmood

    Trainee
    Quality Resource
  • Great work, very helpful.

    -Carlosacdh

    Web Developer
    Freelancer
  • Extremely fast delivery. Project was completed several days ahead of deadline. Great work!

    -King Keo

    App Developer
    King of Badges
  • Amazing work.. delivered exactly what i hoped for. I will definitely buy from "Quality Resource" again.
    -Hansai
    Owner
    3 mægler tilbud
  • Great designers! We love their work and will definitely work with "Quality Resource" again!

    - Anna O'Connor

    Assistant Manager
    ORT Global

CONSISTENT - CONCISE - COMPLETE


PROJECTS EXECUTED