YOUR QUALITY RESOURCE TO PROSPERITY
Quality Resource, having established reputation for its service quality, is a known modern day contact center & software house with a management of diverse professionals, who aim to achieve "Customer Service Excellence" for clients worldwide. Quality Resource is a premium Business Process Outsourcing firm. Based on a business model that is geared towards providing high-quality services to the National & International clients through customer service excellence. Operating in Islamabad since year 2010, we presently provide quality outsourcing solutions to eminent conglomerates in Telecom Sector, along with a diverse client portfolio, worldwide – with expertise in Voice & Data.
Excellent Service Level - Challenging KPIs - Perfect FCR - Unmatched Quality
2008 - 2018100%
WE ARE A HIGHLY 'CUSTOMER FOCUSED' SOLUTION PROVIDER
QUALITY RESOURCE - WEB SOLUTIONS
QUALITY RESOURCE IS COMMITTED TO DELIVER EFFECTIVE, QUALITY FOCUSED BUSINESS SOLUTIONS
Our approach is to build positive & long-term business relations, add value & provide high quality outsourcing solutions to our partners. Our management and talented workforce has been working with clients from multiple industries and provide a wide variety of service experience which can help most companies minimize their costs and constantly grow their revenues and market share. We understand that our motivated employees are the real asset.
As a strategic partner, we believe that success comes through achievement of ‘shared goals’. Our business approach is to add value & provide quality outsourcing solutions to build long term business relations with partner companies – enabling a win-win business process.
"Congratulations on heading the group of crosswords in SPH, We appreciate your emphasis on quality as well."
"Babs (Deeds) is telling me that you (Quality Resource) really stepped up last week. We really appreciate the "Top Quality" work."
- Tom Slone
"It was good to be here at Quality Resource. The learning environment is pleasant."
- Naveeda Mehmood
"Outstanding experience with Quality Resource, very fast and prompt. Highly recommended for web services"
Extremely fast delivery. Project was completed several days ahead of deadline. Great work!
Great designers! We love their work and will definitely work with "Quality Resource" again!
- Anna O'Connor
"Performance at a major bank was declining. The company's executives wanted to improve profitability through better customer management. QR create a special program for its highest-value clients to attract and retain loyal customers. The result was an increase in both retention and profits."
- Brain Diego
"Excellent service. We always receive comments on how professional and friendly our customer service agents are! To our customers, it is a seamless service, they assume that the people answering the phone are our staff in our office. It has worked out way better than we thought possible!"
- Grieg Parkman
"Easy to work with and great communicator! Gave great suggestions and chic, creative designs. Outstanding job and would definitely recommend!"