One of the most crucial forms of communication that take place in business is at the complaint helpline established for your customer base. On a complaint helpline, customers need to be handled well, and with care, agility, and spontaneity. It takes patience, tele-dexterity & refined soft skills to come up to the expectation of an annoyed customer.

Making the customer ‘FEEL HEARD’ is the key
to getting him back to a happy state again - Now, the complaint call has been well handled.

At Quality Resource, Complaint Handling is catered by the best of our resources. Our approach is to assure listening in each live contact, where the customer truly feels heard.

We continue to work on competitively enhancing the market image of our partner organizations and help them gain a competitive advantage while they focus on their core business functions & market dynamics.

Let's work together

We're a dedicated team, that brings brilliant ideas and the execution in one combined experience.
With our Outta the Box approach, our Production Team stays innovative, creative & consistently generates fantabulous results.
Send us an email to get started.