ASSURING HIGH QUALITY CUSTOMER CONTACTS WHILE ARE
PARTNERS FOCUS ON THEIR CORE BUSINESS
SERVED MULTIPLE CONGLOMERATES
Quality Resource Team maintains challenging KPIs & assures performance efficiency in Operations, making us a valued partner to our clients. This is helping many companies achieve a higher level of performance by transforming the way they handle their core business activity. Our reliable business processing solutions focus on high-end operational processes and help companies save major costs – while focusing on their prime functions.
Our commitment is to deliver effective, quality focused and value-rich business solutions. Our processes simplify the complexity of integration between computers, telecom technologies and Human Resource; and include traditional customer service traits in our service levels.
QUALITY IS MEASURED...
Our reliable connectivity & unified IT Infrastructure assures smooth handling of large volume of calls & data. The Technology has a complete back up system with 24/7 ready Generators and assures customer call connectivity stays intact; the customer data secure & the client; satisfied. Our Call center facility has built-in systems to offer completely seamless system redundancies for a wide range of elements.